Skip to content
Open clubR

Privacy Policy

Last updated: 7 November 2026

This Privacy Policy explains how clubR Singapore (“clubR”, “we”, “us”) collects, uses, shares and protects your personal data when you use clubr.sg and the clubR app (together, the “Service”). We handle personal data in line with Singapore’s Personal Data Protection Act 2012 (the “PDPA”).

1. Who we are and how to reach us

The Service is run by clubR Singapore. Our Data Protection Officer can be reached at support@clubr.sg. Contact them with any question, request or complaint about your personal data.

2. The personal data we collect

We collect only what we need to run the Service:

  • Account details: your email address and password (stored only in scrambled, hashed form). If you sign in with Google, we receive your Google account ID and email address.
  • Profile details: your nickname, date of birth, gender and whether you hide it, height if you add it, your bio and your photos.
  • Matching preferences: what you’re open to (such as new friends or something more), your kind of night, and the filters you set in Swipe.
  • What you do in the app: your plans and RSVPs, the clubs you star as your spots, likes and passes, drink offers, intros, matches, messages, blocks and reports, and when you were last active.
  • Device and technical data: if you turn on notifications, your browser’s notification address and a short description of your browser. Our servers also handle technical details such as your IP address to deliver the Service and keep it secure, for example to limit repeated login attempts.
  • Where you came from: if you arrive through a referral or campaign link, we note that link’s source when you sign up.
  • Messages to us: anything you send to our email addresses or through the contact form on our website (your name, email address and message).
  • Website analytics: on our public website (not inside the app), Google Analytics records which pages are viewed and which buttons are tapped, using cookies.

3. How we use it

  • To create and run your account, and to show your profile to other members.
  • To suggest people to you and order Swipe, for example by showing people with the same plan first.
  • To deliver likes, drink offers, intros, matches, messages and notifications.
  • To keep clubR safe: checking that members are adults, preventing spam, scams and abuse, investigating reports and enforcing our Terms.
  • To answer your questions and requests.
  • To understand how the Service is used and improve it, using totals and trends rather than individual profiles wherever we can.
  • To comply with the law and respond to lawful requests from authorities.

We do not sell your personal data, and we don’t let others use it for their own advertising.

4. What other members can see

  • Your nickname, age, photos, bio, kind of night, gender (unless you hide it), height (if you add it) and whether you’ve been active recently.
  • Your plan for the night, but only after you both match. Before that nobody can see where you’re going. Clubs and events show only a total head count, and only once enough people are going.
  • Who liked you stays blurred until you like them back.
  • What you’re open to is never shown to anyone. It’s only used for matching.
  • Your email address and date of birth are never shown. Other members see your age, not your birthday.

Anything you put in your profile or send in a chat can be seen, saved or shared by the people who receive it, so share with care.

5. When our team looks at your data

A small number of authorised administrators can access account and profile data to run the Service. They may read conversations only to investigate a report, deal with a safety concern, carry out an audit, respond to a legal or law-enforcement request, or help you when you ask. Each time an administrator opens a conversation, who opened it and why is recorded in an internal log.

6. Who we share it with

  • Providers who run the Service for us: our web hosting provider, Cloudflare (domain and network services), Google (Google sign-in and website analytics), and the notification services built into your browser (for example from Google, Apple, Microsoft or Mozilla). They may use the data only to provide their service to us.
  • Authorities, when the law requires it or when it’s needed to protect someone’s safety.
  • A buyer or successor, if clubR’s business is ever transferred, who must protect your data as this policy describes.

7. Transfers outside Singapore

Some of these providers may store or process data outside Singapore. When that happens, we take steps to make sure your data is protected to a standard comparable to the PDPA, for example through the provider’s contractual commitments.

8. How long we keep it

  • We keep your data for as long as your account is open.
  • When you delete your account, it is closed and hidden from other members straight away. We keep its records for 30 days for legal purposes, then delete them.
  • Copies may remain in routine server backups for a short time until those backups are replaced.
  • The note of which link brought you is kept in a cookie for up to 30 days.

9. Cookies and similar technologies

  • Sign-in cookies keep you logged in.
  • A short-lived security cookie (up to 30 minutes) protects Google sign-in.
  • A referral cookie (up to 30 days) remembers which link brought you, if any.
  • Google Analytics cookies measure visits to our public website pages. The app itself doesn’t load Google Analytics.
  • Storage in your browser lets the app remember simple settings and work like an installed app.

You can block or delete cookies in your browser settings, but parts of the Service, such as staying logged in, won’t work without them.

10. Your choices and rights

  • Access and correction: you can ask for a copy of your personal data and how it has been used in the past year, or ask us to correct it. Some details can’t be changed in the app once set, such as your date of birth and gender. If one is wrong, email us and we’ll fix it.
  • Withdrawing consent: you can stop using clubR and delete your account at any time in Profile → Account → Delete account. You can also turn off notifications in the app or in your browser.
  • Hiding your profile: you can stop appearing in Swipe at any time from your Profile.

To make a request, email support@clubr.sg. We may need to confirm it’s you first. We’ll reply within 30 days, and if we need longer we’ll tell you when to expect an answer.

11. How we protect it

We use encrypted connections (HTTPS), store passwords only in hashed form, limit repeated login attempts, give administrator access to as few people as possible and log every time messages are reviewed. No system is perfectly secure, so please use a password you don’t use anywhere else.

12. Data breaches

If a data breach is likely to cause you significant harm, we will notify you and the Personal Data Protection Commission as the PDPA requires.

13. Adults only

clubR is only for people aged 18 and over. We don’t knowingly collect personal data from anyone younger. If we learn that a member is under 18, we close their account.

14. Changes to this policy

We may update this policy as clubR changes. We’ll change the date at the top, and if the changes are significant we’ll take reasonable steps to let members know, for example by email.

15. Contact

Data Protection Officer, clubR Singapore
support@clubr.sg